Terms of Service – DBR Cosmetics

Effective Date: February 1, 2026

Welcome to DBR Cosmetics. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order with DBR Cosmetics, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

1. About DBR Cosmetics

DBR Cosmetics is a beauty and personal care brand offering herbal skincare, haircare, and wellness products across Pakistan through online platforms and authorized channels.

2. Eligibility to Use Our Services

By using our website or placing an order, you confirm that:

  • You are at least 18 years of age, or using the website under parental supervision

  • The information you provide is accurate, complete, and up to date

  • You are legally capable of entering into binding agreements

3. Products and Services

  • All products displayed on our website are subject to availability

  • Product images are for illustration purposes; actual packaging may vary

  • We reserve the right to modify, discontinue, or update products without prior notice

  • Prices are subject to change at any time without notice

4. Orders and Payments

  • By placing an order, you agree to provide accurate billing and shipping information

  • DBR Cosmetics reserves the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspicious activity

  • Payments may be made through available payment methods, including Cash on Delivery (COD)

  • Orders are confirmed only after verification

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary

  • DBR Cosmetics is not responsible for delays caused by courier services, weather, or unforeseen circumstances

  • Customers are responsible for providing accurate delivery details

Shipping terms are further detailed in our Shipping Policy.

6. Returns, Refunds, and Replacements

  • Refunds and replacements are handled according to our Refund Policy

  • Personal care and hygiene products are non-returnable once opened or used

  • Requests must be submitted within the specified time period

7. Use of Website Content

All content on the DBR Cosmetics website, including text, images, logos, product descriptions, and graphics, is the property of DBR Cosmetics and is protected by applicable copyright and trademark laws.

You may not:

  • Copy, reproduce, or distribute content without written permission

  • Use our content for commercial purposes without authorization

  • Misuse the website in any way that may damage or impair its functionality

8. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Submit false, misleading, or harmful information

  • Attempt to gain unauthorized access to our systems

  • Interfere with the website’s security or performance

9. Disclaimer of Warranties

  • DBR Cosmetics products are intended for general personal care use only

  • Results may vary from person to person

  • We do not guarantee specific results from product use

  • All information provided on the website is for general informational purposes only

10. Limitation of Liability

DBR Cosmetics shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use or inability to use our products or website

  • Delays in delivery

  • Allergic reactions or misuse of products

Customers are advised to perform patch tests before using any product.

11. Third-Party Links

Our website may contain links to third-party websites. DBR Cosmetics is not responsible for the content, policies, or practices of third-party sites.

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

13. Termination of Use

DBR Cosmetics reserves the right to suspend or terminate access to our website or services at any time, without prior notice, if these Terms of Service are violated.

14. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.

15. Changes to These Terms

DBR Cosmetics reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

DBR Cosmetics

Main Office: Head Bakaini, Muzaffargarh
Lahore Office: Building 112, Ali Town, Near Orange Train Station
Multan Office: 77-C, Shah Rukn-e-Alam, C Block, Opposite Sabzi Mandi
Rahim Yar Khan Office: Khawaja Banglows, Near M&P Office

Phone: 0325 0021155
Email: sales@dbrcosmetics.com