Privacy Policy – DBR Cosmetics

Effective Date: February 1, 2026

DBR Cosmetics values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services. By using our website and services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect personal and non-personal information from you in various ways, including but not limited to:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details and purchase history

  • Messages or inquiries sent through contact forms or WhatsApp

Non-Personal Information

  • Browser type and device information

  • IP address

  • Pages visited on our website

  • Time and date of visits

  • Referring website URLs


2. How We Use Your Information

DBR Cosmetics uses the collected information for the following purposes:

  • To process and deliver your orders

  • To communicate with you regarding orders, inquiries, or support requests

  • To improve our website, products, and customer experience

  • To send promotional updates, offers, or product information (only if you opt in)

  • To comply with legal and regulatory requirements

  • To prevent fraud and ensure website security


3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following situations:

  • With delivery and courier partners for order fulfillment

  • With payment processors to complete transactions securely

  • When required by law, legal process, or government authorities

  • To protect the rights, property, or safety of DBR Cosmetics and its users

All third parties are required to keep your information confidential.


4. Cookies and Tracking Technologies

DBR Cosmetics may use cookies and similar tracking technologies to:

  • Improve website functionality

  • Analyze website traffic and user behavior

  • Remember user preferences

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.


5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, misuse, loss, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100% secure.


6. Third-Party Links

Our website may contain links to third-party websites or services. DBR Cosmetics is not responsible for the privacy practices or content of these third-party sites. We encourage users to review the privacy policies of external websites before providing any information.


7. Your Rights and Choices

You have the right to:

  • Access, update, or correct your personal information

  • Request deletion of your personal data (subject to legal obligations)

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details provided below.


8. Children’s Privacy

DBR Cosmetics does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take immediate steps to delete it.


9. Changes to This Privacy Policy

DBR Cosmetics reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. We encourage users to review this policy periodically.


10. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact us at:

Address

Main Office: Head Bakaini, Muzaffargarh
Lahore Office: Building 112, Ali Town, Near Orange Train Station
Multan Office: 77-C, Shah Rukn-e-Alam, C Block, Opposite Sabzi Mandi
Rahim Yar Khan Office: Khawaja Banglows, Near M&P Office

Phone

0325 0021155

Email

sales@dbrcosmetics.com


11. Consent

By using the DBR Cosmetics website and services, you consent to this Privacy Policy and agree to its terms.