Payment Policy – DBR Cosmetics

Effective Date: February 1, 2026

This Payment Policy outlines the payment methods, terms, and conditions applicable to purchases made on the DBR Cosmetics website or through our official sales channels. By placing an order with DBR Cosmetics, you agree to the terms described below.

1. Accepted Payment Methods

DBR Cosmetics currently offers the following payment options:

  • Cash on Delivery (COD)

  • Bank Transfer (where applicable)

  • Online Payment Methods (if enabled on the website, such as debit/credit cards or digital wallets)

Available payment options may vary based on location, order value, or promotional campaigns.

2. Cash on Delivery (COD)

  • COD is available across Pakistan

  • Customers must pay the full order amount at the time of delivery

  • Refusal to accept COD orders without valid reason may result in order restrictions for future purchases

3. Online Payments

For online or advance payments:

  • Payments must be completed at checkout

  • All online transactions are processed through secure and trusted payment gateways

  • DBR Cosmetics does not store or have access to your card or payment details

4. Pricing & Currency

  • All prices are listed in Pakistani Rupees (PKR)

  • Prices are subject to change without prior notice

  • Any applicable discounts, promotions, or shipping charges will be displayed before order confirmation

5. Payment Confirmation

  • Orders are confirmed only after successful payment verification

  • DBR Cosmetics reserves the right to cancel orders in case of payment issues, suspected fraud, or incorrect pricing

6. Failed or Declined Payments

If a payment fails or is declined:

  • The order may not be processed

  • Customers may retry using another payment method

  • DBR Cosmetics is not responsible for delays caused by payment gateway issues

7. Refunds Related to Payments

  • Refunds are processed according to our Refund Policy

  • COD refunds (if approved) are processed via bank transfer or store credit

  • Online payment refunds will be returned to the original payment method where possible

Please allow 7–10 business days for refund processing after approval.

8. Fraud Prevention

DBR Cosmetics reserves the right to:

  • Verify customer information before processing payments

  • Cancel or hold orders suspected of fraudulent activity

  • Request additional verification if necessary

9. Changes to This Payment Policy

DBR Cosmetics may update or modify this Payment Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

10. Contact Information

If you have any questions regarding payments or billing, please contact us:

DBR Cosmetics

Main Office: Head Bakaini, Muzaffargarh
Lahore Office: Building 112, Ali Town, Near Orange Train Station
Multan Office: 77-C, Shah Rukn-e-Alam, C Block, Opposite Sabzi Mandi
Rahim Yar Khan Office: Khawaja Banglows, Near M&P Office

Phone: 0325 0021155
Email: sales@dbrcosmetics.com