Payment Policy

Last Updated: January 2026

This Payment Policy explains the accepted payment methods, payment processing terms, and related conditions for purchases made on https://dbrcosmetics.com, operated by DBR Cosmetics.

By placing an order on our website, you agree to the terms outlined below.

1. Accepted Payment Methods

DBR Cosmetics currently accepts the following payment options:

a) Cash on Delivery (COD)

  • Available across most cities in Pakistan

  • Payment is made in cash at the time of delivery

  • Customers must ensure availability to receive the parcel

b) Online Payments

We accept secure online payments via trusted payment gateways, including:

  • Debit Cards

  • Credit Cards

  • Bank Transfers (where applicable)

  • Mobile Wallets (JazzCash / EasyPaisa, if enabled)

Available payment options may vary based on location and order value.

2. Payment Currency

  • All payments are processed in Pakistani Rupees (PKR)

  • Prices displayed on the website are inclusive or exclusive of taxes as applicable

3. Payment Security

  • All online transactions are processed through secure, encrypted payment gateways

  • DBR Cosmetics does not store or have access to your card or wallet details

  • Payment information is handled directly by the payment service provider

4. Order Confirmation

  • Orders are confirmed only after successful payment (for prepaid orders)

  • COD orders are confirmed via phone call, SMS, or WhatsApp

  • DBR Cosmetics reserves the right to cancel unverified orders

5. Failed or Declined Payments

If a payment fails or is declined:

  • Please verify your payment details

  • Contact your bank or payment provider

  • Try placing the order again

DBR Cosmetics is not responsible for bank or gateway errors.

6. Payment Disputes

In case of any payment-related dispute:

  • Contact us immediately with order details

  • Unauthorized or fraudulent charge claims must be reported promptly

📧 Email: sales@dbrcosmetics.com
📞 Phone: 0325 0021155

7. Refunds & Chargebacks

  • Refunds are processed in accordance with our Refund & Return Policy

  • Chargebacks without prior communication may result in order suspension

  • DBR Cosmetics reserves the right to dispute unjustified chargebacks

8. Additional Charges

  • Shipping charges (if applicable) are shown at checkout

  • Any additional fees will be clearly communicated before payment

9. Fraud Prevention

To prevent fraud:

  • We may verify customer details

  • We may cancel suspicious or high-risk orders

  • COD service may be restricted for repeated refusals

10. Changes to Payment Policy

DBR Cosmetics reserves the right to update or modify this Payment Policy at any time.
Any changes will be posted on this page with an updated date.

11. Contact Information

For payment-related queries, contact us:

📞 Phone: 0325 0021155
📧 Email: sales@dbrcosmetics.com

DBR Cosmetics